Refund Policy

Last updated: 11/3/2025

Learn about our return and refund procedures for medical supplies.

No Refunds Policy

All sales are final. Due to the nature of our wellness and personal care products, we do not offer refunds, returns, or exchanges for any items purchased through Newmedica.

Why No Refunds?

1

Personal Care Products

Our products include wellness items such as skin creams and oral care wipes that are designed for personal hygiene and cannot be returned for health and safety reasons.

2

Hygiene Standards

For the protection of all customers, we cannot accept returns of personal care products once they have left our facility.

3

Product Integrity

Our wellness products are carefully formulated and packaged. Once opened or used, we cannot guarantee their integrity for resale.

What This Means

  • Please review your order carefully before completing your purchase
  • Check product descriptions, ingredients, and specifications thoroughly
  • Contact our customer service if you have questions about a product before ordering
  • We recommend ordering sample sizes for first-time purchases when available

Need Help?

If you have questions about our products or need assistance with your order, please contact our customer service team. We're here to help ensure you're completely satisfied with your purchase.